General

News

• E-File has started

Bank

• Signing Up for Bank Products
• ProtectionPlus With/Without Bank Product
• Prefund Denials
• PreFund Process
• "You have selected [Bank Name] as the RAL Bank to use..." when selecting bank
• SBTPB fee limits

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Terms

• Office Hours
• NY ERO Exclusion Codes
• My Account
• Cancel My Order / Ask For a Refund
• Meaning of DBA

Computer

• Submission Report Not Showing Returns Selected
• Non-Supported Installations
• Zoom Issues
• Fonts Faded When Using Windows Vista
• Preparations for Network Setup
• Program Not Displayed Fullscreen on Secondary Monitor

Tips

• Live Chat Support
• Editing/Changing Session Timeout in UltimateTax
• Continuing Education Credits
• Receiving Acknowledgements
• State ID Requirements
• Acknowledgement Rehang

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Announcements

• State Release Dates 2017

FAQ

• Not Receiving Acknowledgements
• Who can I contact for Tax Assistance?
• 2018 States
• UltimateTax Client ID
• Can I Use My EFIN at Multiple Locations?
• Return Retrieval

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