UltimateTax Support Blog, including information on current known issues. Be sure to check here for the latest infor...
Click here for assistance with our robust desktop tax preparation software!
Tips, tricks, and assistance with errors for using our versatile online tax preparation software!
Information regarding computer tips, networking setup, etc.
Assistance with any issues involving printing, including tax returns or checks.
Check out this section for help involving reject codes and messages received by the IRS or State agency!
Information and answers for Frequently Asked Questions (FAQ) for clients using our UltimateDR program.
Information and answers for Frequently Asked Questions (FAQ) for clients using our UltimateCL program.
Information and answers for Frequently Asked Questions (FAQ) for clients using our W-2/1099 program.
- Two-Step Verification
- Setup Assistant
- Resetting Your 2017 and 2018 Desktop Admin Password - VIDEO INCLUDED
- E-Signature Instructions
- Requesting States
- Applying Module Updates - VIDEO INCLUDED
- Applying Program Updates - VIDEO INCLUDED
- Downloading UltimateTax
- Dashboard Interactive Video
- First Time Login to UltimateTax Online - VIDEO INCLUDED
- Resetting Your Online Password
- Add/Create New Users in UltimateTax Online - VIDEO INCLUDED
- Creating a Desktop Shortcut for UltimateTax Online - VIDEO INCLUDED
- Office Hours
- Not Receiving Acknowledgements
- EFC Reject Codes