Online

General

• Import Documents to the Online Software - W2 & 1099M
• There is a form in my return I cannot delete
• How to create a business return in UltimateTax
• Receiving the Error "Customer Disabled" When E-Filing
• How to Get Support When the UltimateTax Support Team Is Closed
• 2025 UltimateTax Online User Manual
• See all 25 articles

Setup

• Online Prepare Return
• Resetting Your Online Password
• Add/Create New Users in UltimateTax Online - VIDEO INCLUDED
• Partner Verification for UltimateTax Online
• First Time Login for Users in Online
• Mobile App Setup
• See all 31 articles

E-Filing

• Why State Returns Are Not Being E-Filed in UltimateTax
• Customer Disabled
• E-Signature Status
• Using E-Signature in UltimateTax Online
• State & County Specific Codes in UltimateTax Online
• Importance of Overrides
• See all 10 articles

Online Check Printing

• Setting Up & Aligning Printer in Online Check Printing - VIDEO INCLUDED
• No available printers when configuring printer for Online Check Printing in Internet Explorer.

Errors

• Send Failed
• UltimateTax Online freezes
• Cannot override entries in UltimateTax Online
• Blank PDFs printed (UltimateTax Online)
• Forms not staying in UltimateTax Online templates
• Unable to edit Master Template (UltimateTax Online)
• See all 7 articles