You may have an On-Line Tax Preparation EFIN that begins with 10, 21, 32, 44, or 53. These EFINs are assigned for On-Line Tax Preparation, not for e-filing.
On-Line Preparation is where an ERO inputs returns on an Internet-based program or files the return using software designated as On-Line Preparation (such as TurboTax). This is different from the software that UltimateTax provides.
Question 2d of IRS Form 8633, Application to Participate in the IRS e-file Program, asks the following:
Will you transmit individual or business income tax return information prepared by a taxpayer using commercially purchased software or software you provide through an online Internet site? (On-line Provider)
This means An On-Line Filer should not be chosen unless you intend to allow taxpayers to self-prepare returns by entering return data directly on commercially available software, software downloaded from an Internet site and prepared off-line, or through an online Internet site. Taxpayers using the Internet to file their tax returns may also be filing through an ERO.
If you answered YES to this question, you were issued an On-Line EFIN. You need to contact the IRS Service Center for correction to resolve this problem. You can also revise your Form 8633 through the IRS e-Services page at http://www.irs.gov/taxpros/article/0,,id=109646,00.html. The IRS will then issue a new EFIN to you.
No matter what method you choose, you need a new EFIN. After revising Form 8633 online, you can call the IRS Service Center at 866-255-0654 to ensure the problem is fixed. IRS e-Help Desk personnel can drop the On-Line EFIN and add you back as an ERO.
This applies to all years of the UltimateTax software