If you downloaded the UltimateTax20XX folder, opened it, and cannot get it to install, we need to check and see if you've extracted it. Navigate to where the folder was download. Right click on folder and select Extract All. You can also select the folder and select the Extract tab at the top of the window if you are on Windows 8, 8.1 or 10.
You will need to click this and follow the prompts to extract the files. Then you can install the software.
After the extraction process finishes, you can begin installation. For more information on installation, and a quick video, click here!
This applies to all years of the UltimateTax software.