This can occur when the state was added to templates before the states were delivered, so it is currently being used as a "reference only."
To correct the problem, once those states have been delivered, you need to edit the template by deleting the state abbreviations from the Main Information Sheet in Templates, selecting another field, and then returning to the state field, re-entering the state abbreviations you need. You will see the state forms loaded in the tree. The forms will automatically load with all returns using this template after you save this change.
Solution Article:
Return Templates - VIDEO INCLUDED
Return Templates - VIDEO INCLUDED
This information applies to all years of the UltimateTax software.