Solution: The Taxpayer needs to contact the Social Security Administration at 1-800-772-1213 to verify the date of birth information they have on file. If the information is not correct, the Social Security Administration will need to update the IRS e-File database. This process takes approximately two weeks for the information to be updated in the IRS e-File database.
This information applies to all years of the UltimateTax software.
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