Solution: Verify the rejected dependent's social security number with the social Security Card. If the information matches exactly, the taxpayer must remove the dependent to be eligible to electronically file the return. If the taxpayer believes the reject is in error they can leave the rejected dependent listed on the return and mail a paper return. The taxpayer can also contact the IRS at 1-800-829-1040 for additional instructions.
This information applies to all years of the UltimateTax software.