Solution: Contact e-Help at 1-866-255-0654 to verify that you are authorized to submit returns for the indicated return type. Verify the EFIN entered on Form 8879 matches precisely what you have on file with CCH Small Firm Services by reviewing your EFIN information on the Solution Center.
You can also verify your approved services in e-services IRS account.
This information applies to all years of the UltimateTax software.