Solution: The Taxpayer needs to contact the Social Security Administration at 1-800-772-1213 to verify the date of birth information they have on file for the qualifying child on Schedule EIC. The Social Security Administration will need to update the IRS e-File database if the information is incorrect. This process takes approximately two weeks for the information to be updated in the IRS e-File database. If the information on file is correct, you will have to remove the qualifying child to electronically file the return
This information applies to all years of the UltimateTax software.