Solution: Verify the Qualifying Person Last Name and Social Security Number with the information on the Social Security Card. If the actual card matches your entries exactly, have the Taxpayer contact the Social Security Administration at 1-800-772-1213 to correct the Social Security Administration records. This process takes approximately two weeks for the information to be updated in the IRS e-File database.
This information applies to all years of the UltimateTax software.