From the WIP, under EXCEPTIONS/REJECTS, click FED REJECTS. A screen similar to the Return Lookup screen will appear with a list of Returns rejected by the IRS.
Double click on a Return you want to resolve. The Return will open, and the Return Errors and Rejects window will open on top of the Open Return. The Rejects Tab will be open, and it will show a list of errors that must be corrected.
To understand an error, click on the line of that error and it will highlight in blue. Click DETAILS. The Description area will give greater explanation as to the error.
Fix the listed errors in the Return.
Close the Return Errors and Rejects window.
Click TRANSMIT to queue the Return for a retransmission to Central Site.
Go to the next rejected Return on the list, correct the errors, and click TRANSMIT.
When you are finished correcting and transmitting the Returns, click the WIP button in the Toolbar to return to the opening screen.