This message can appear unexpectedly in the software. A possible cause is an antivirus or firewall that conflicts with UltimateDR or a backup software service that is running and currently backing up UltimateDR.
- If it occurs during printing, run the printer test from within the software to see if you are using the correct printing method for your printer. See "Help Me Choose – Printer Setup in Drake" in Related Links below.
- If it occurs when accessing the software or performing any function within the software, restart your computer and try the function again.
- Please ensure that your computer meets the minimum requirements of the software.
- If the error persists, contact UltimateTax Support at (563) 387-8900.